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Richard Cookson Content Writer

Richard Cookson | Content Writer

Richard Cookson is a content writer for XTIVIA with a background in copy editing, journalism, and business reporting. With a knack for IT research and software analysis, Cookson creates detailed and simplified technical content for the XTIVIA and remoteCRM websites. His attention to detail and grammar allows him to deliver concise and educational pieces with every comma in the right place.

Richard Cookson
Content Writer

Richard Cookson is a content writer for XTIVIA with a background in copy editing, journalism, and business reporting. With a knack for IT research and software analysis, Cookson creates detailed and simplified technical content for the XTIVIA and remoteCRM websites. His attention to detail and grammar allows him to deliver concise and educational pieces with every comma in the right place.

How to Shop for a CRM System

Customer Relationship Management (CRM) software has evolved from a niche business system for helping companies maintain and grow relationships with new and existing clients organization-wide tools. Most CRMs these days can help with customer relations and include... read more

Salesforce’s New Cloud Opportunities

Cloud-centric business is blowing up right now, and no matter what your industry is, the cloud is making its way in. However, cloud solutions need to be different for each business, and Salesforce is making headway around customized cloud services for various... read more

Salesforce Lightning at Lightning Speeds (Tips for Improving Load Speed)

Since being released, the Salesforce Lightning Experience has proven itself a worthy competitor to the Classic version of Salesforce. However, as a client-side base platform, slow load speeds have been relatively common for users making the transition. We want to... read more

Common Interruptions for New Salesforce Admins

Salesforce CRM is the best in the game, but setting up and maintaining a Salesforce environment requires attentive care and quality knowledge around the platform. To keep your team from making common mistakes, we’ve outlined a few popular interruptions for companies new to Salesforce.

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How Quip-Salesforce Integrations Can Help Your Team

Your team can easily benefit from the current integrations between Quip and Salesforce, and the connectivity between the two (and other applications) is only going to get stronger.

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