Salesforce Support Services
Salesforce Admin On-Demand
Admin On-Demand is a service offered by remoteCRM, powered by XTIVIA, based on many years of service with our customers. As a result of the requests and needs of our customers, we developed a remote on-demand admin solution for your business. When you need support, you need it right now. Our team is U.S.-based, making it easy and timely to communicate your needs. Our experience spans a variety of industries which ensures our certified experts can onboard quickly to get you results.
If you can imagine the business outcome, we can create it with technology.
- Focus time and resources on your business while we focus on your CRM.
- Business needs are always evolving and need immediate on-demand support.
- A dedicated U.S.-based Salesforce Admin assigned to your organization (knows your environment, people, processes)
- Cost-effective alternative to a full-time administrator can function as an addition to your staff, freeing your in-house Salesforce Admin for project work
- Anything from hands-on work, phone support, coverage, research, coaching, development, and working with vendors on your behalf
What We Do
What We Do
- Consulting/Analysis, Needs Assessment, Project Management
- System Architecture, Implementation, and Salesforce Reboot
- Development – Apex, Visualforce, force.com, Mobile, Heroku
- Data Migration and Systems Integration
- Dashboards, Reporting and Analytics
- Legacy System Migration
- Custom Training
- Seamless transition from Classic to Lightning
- Enhanced User Experience
- Configurable User Interface
- Improved User Adoption w/ remoteCRM’s tailored On-site User Training
- Innovative Management of Lists via Kanban views
- Boost reporting capabilities with improved Analytics & Dashboards
- Unleash machine learning with Einstein’s artificial intelligence capabilities
- MuleSoft APIs to integrate backend systems
- Marketing automation systems
- ERP, order and inventory systems
- Field management software for real-time info
- Force.com to develop new apps
- Cloud-based platforms for scalability
- Bi-directional syncing for cohesive data
Pardot and Marketing
- Align & streamline Marketing and Sales Team initiatives
- Assist with Branding & Messaging
- Build Dynamic Email Templates
- Configure new Landing Pages to drive site traffic
- Segment Prospect pipeline to provide the right content
- Automate Marketing processes
- Access insightful ROI & Lifecycle Reporting
- Customer Journey Configuration
Community Cloud Implementation
- Design Services – Visual, Architectural, & User Interface
- Customized Solution to meet specific needs
- Strategize Content for target audiences
- Connect with Clients to provide better Customer Service
- Provide Partners with tools and features to sell more, faster
- Enhance Community with data from any system, anywhere
- Gain and provide actionable Insights real-time
Key Features & Benefits
Learns and knows your environment
Since 1992 and 1000+ engagements
Save on full-time employee costs
Who Are We?
Since 1992, XTIVIA has served thousands of customers as an innovative B2B technology solutions, custom development and consulting services firm.
Relationships matter with XTIVIA; our goal is to develop long-term relationships with our customers to be their trusted tech partner – for life.
Want to know more?
Optimizing your Salesforce investment and leveraging your time by working with Remote CRM’s experts is a next-level business success conversation. Let’s talk through your goals and targets so we can explore our mutual fit.