The Key is Salesforce Omni-Channel

The Key is Salesforce Omni-Channel

Working from home has created a plethora of frustrated customers in this age of instant satisfaction. Your customers have high expectations, and it will only continue to escalate. Customers are continuously frustrated when they’re forced to repeatedly...
Collaborative Forecasting in Salesforce Lightning

Collaborative Forecasting in Salesforce Lightning

One of the nicest features you can now use in Salesforce Lightning is the use of Collaborative Forecasting. In this blog, we will discuss the features and benefits of using collaborative forecasting plus give you a quick tutorial on how you can easily set it up for...
Journey to the Salesforce Lightning Experience

Journey to the Salesforce Lightning Experience

Why should you move to the Salesforce Lightning Experience? What benefits are there for your sales team, the ones that use Salesforce the most? There are many reasons, including the newly developed modern UI that brings in new features, modern design for ease-of-use,...